سياسة الخصوصية

Privacy Policy for Resoluv

Effective Date: 10/07/2025

At Resoluv, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and purchase our product. By using our site or placing an order, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our store:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed via third-party payment gateways)

b. Non-Personal Information

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent on site

  • Referring URL

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order updates and customer service responses

  • Improve website functionality and user experience

  • Detect and prevent fraud or unauthorized access

  • Comply with legal requirements

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties for:

  • Shipping and logistics partners

  • Marketing and advertising platforms (e.g., Meta Ads, Google Ads)

  • Legal authorities, if required by law

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Analyze website traffic and performance

  • Customize content and ads

  • Remember your preferences for future visits

You can disable cookies via your browser settings, but this may affect your browsing experience.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we do our best to safeguard your information.

6. Your Rights (KSA Residents)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications at any time

To make such requests, please contact us using the details below.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies separately.

8. Children’s Privacy

Our store is not intended for children under 13 years of age. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@resoluv.com