Terms & Condition

Terms and Conditions

Effective Date: 10/07/2025

Welcome to Resoluv. These Terms and Conditions ("Terms") govern your access to and use of our website and services. By using our website, placing an order, or interacting with us, you agree to be bound by these Terms. Please read them carefully.

1. About Us

Resoluv is a brand that provides innovative problem-solving products to customers in Saudi Arabia. We operate as a single-product store offering practical solutions to everyday problems.

2. Eligibility

By using our site and services, you confirm that you:

  • Are at least 18 years old or have legal guardian permission

  • Can enter into legally binding agreements under applicable law

  • Are using the site in compliance with local laws of KSA

3. Product Information

We make every effort to display product details accurately, including images, descriptions, and pricing. However, we do not guarantee that all information is 100% error-free. If you notice any issue, please contact us before placing your order.

4. Pricing and Payment

  • All prices are listed in SAR (Saudi Riyal).

  • We reserve the right to change pricing at any time without notice.

  • Payment must be made at the time of purchase through available payment gateways (e.g., Credit/Debit Card, Cash on Delivery where available).

  • If payment is declined or fails, your order will not be processed.

5. Shipping and Delivery

  • We offer delivery across Saudi Arabia.

  • Delivery times typically range from 2–7 business days, or less(our priority is less) depending on your location.

  • Resoluv is not responsible for delays caused by courier services or incorrect delivery information provided by the customer.

6. Returns and Refunds

  • Due to the nature of our product, we only accept returns for defective or damaged items within 15 days of delivery.

  • Items must be unused and in their original packaging.

  • To request a return, contact our support team with photo/video proof.

  • Refunds will be processed after inspection, and only to the original payment method.

7. Intellectual Property

All content on our website — including text, images, logos, and product designs — is the intellectual property of Resoluv and protected by copyright laws. You may not copy, reproduce, or use any part of the website without our permission.

8. Limitation of Liability

Resoluv is not liable for:

  • Any indirect or consequential damages arising from the use or misuse of our product

  • Losses due to delays, incorrect addresses, or user negligence

  • Any health issues caused by improper use of the product

Our liability is strictly limited to the purchase price of the product.

9. User Responsibilities

You agree not to:

  • Use the website for any illegal or unauthorized purpose

  • Post false or misleading information

  • Interfere with the site’s functionality or security

10. Governing Law

These Terms are governed by the laws of Saudi Arabia. Any disputes arising from these Terms shall be resolved under the jurisdiction of Saudi courts.

11. Changes to Terms

We may update these Terms at any time without prior notice. Continued use of the website after changes means you accept the updated Terms.

12. Contact Us

If you have any questions about these Terms, please contact us:

Email: support@resoluv.com